Store vapes and liquid cool, dark, sealed and upright. Heat is the enemy — it dulls flavour, thickens liquid and stresses batteries.
How Many Puffs Do I Use Per Day?
Most daily vapers take roughly 500–1500 puffs per day. Track one normal week against a known device to learn your number, then buy capacity to match.
Are Your Products Genuine?
Yes — SHOSHA stocks genuine products only, sourced through legitimate channels and verified by batch where brands support it. No marketplace fakes, ever.
Do Vapes and E-Liquids Expire?
Yes — vapes and e-liquids carry best-before guidance. Sealed, cool-stored stock lasts well; heat and age dull flavour and weaken batteries.
How Do I Check a Batch Code?
Find the scratch panel on the box, reveal the code and enter it on the brand official verification page. Genuine codes verify once with matching product
What Is Your Warranty on Devices?
Devices are covered for faults under Australian Consumer Law plus store process for dead-on-arrival units. Report faults fast with photos for replacement.
What If My Order Arrives Damaged or Wrong?
If your order arrives damaged or wrong, contact support with your order number and photos. We resolve picking and transit issues fast with replacements or
Can I Change or Cancel My Order?
You can change or cancel before dispatch. Once a parcel is lodged with the courier, address and item changes are no longer possible.
Do You Offer Express Delivery?
Yes — choose express at checkout for the fastest available lane to your postcode. Order before the daily cut-off to catch the same dispatch run.
